Store Policies

First and foremost:

Thank you for taking the time to visit our store! We are a VERY small online-only store. We appreciate not only our customers patronage, but our vendors for allowing our tiny endeavor to sell their products! By shopping with The HC Store, you are helping us to add to our kiddos' college funds! To see more about us, please visit our "About Us" page.  

COVID-19 Update:

We are doing everything we can at the Handgun Combatives Store to ensure shipments are being handled in a clean environment and precautions are being taken to ensure safety. We are also currently shipping orders on time. Once a package leaves our facility, we have no control over the time it takes for USPS to deliver packages. Please be patient while waiting for deliveries and plan extra time if items are needed by a specific date.  From the USPS website, "Due to limited transportation availability as a result of nationwide Covid-19 impacts, package delivery times may be extended. USPS products and packages may require more time to be delivered." The Handgun Combatives Store will not send out secondary shipments for packages "In Transit" but delayed. Please see our shipping policies below. Prior to emailing the HC Store, we ask you contact USPS with any shipping issues. Call: 1-800-ASK-USPS.

Shipping:

We do not accept international orders and only ship within the United States. All orders will be shipped via USPS within one to two business days from the placed order. Please note, a tracking number will not be provided when selecting First Class Mail. In order to track your package, please choose Ground Advantage or Priority Mail at checkout. 

The Handgun Combatives Store is not responsible for lost or stolen packages and regret we cannot assist with such packages. Please be sure to ship your package to a location that is secure and trusted. When the carrier deems the package has been delivered correctly, we are unable to assist with the replacement of stolen shipments. If you would prefer the store ship requiring a signature or to include insurance, please send us a message prior to placing an order. Please note, USPS Ground Advantage and Priority Mail includes up to $100 in insurance. Before contacting the HC store in regards to delayed or lost packages, we kindly ask you contact USPS customer service at 1-800-275-8777.

Order Cancellations:

We cannot cancel an order after a shipping notification has been sent via email. Please let us know immediately if your order needs to be cancelled. We cannot guarantee a cancellation but will do our best to accommodate.  Please note, ALL cancellations will be assessed a 6% transaction fee, this includes all training classes. Please keep in mind, this is NOT a restocking fee. We are charged transaction fees and such whether an item is shipped or refunded. We please ask that you ensure you would like the product you are purchasing prior to hitting that final submit button. We appreciate your understanding.

Returns:

We will accept returns on select products purchased from the Handgun Combatives Store. Returns must be within 7 days of being received for a refund less shipping costs and a minimum fee of 6% as long as the material is unused and in original packaging. The Handgun Combatives Store does not accept any returns or exchanges on any product that has been installed and/or is in used condition. All sales on clothing, hats, belts, holsters, magazine pouches, books, and DVDs are final. Please contact us before returning an order. 

Installation: 

We recommend that all Ghost Inc. connectors, springs and accessories for Glock pistols be installed by a certified Glock Armorer.  We also recommend all sights be installed by a professional gunsmith. The HC Store is not responsible for damage caused during installation of any gun parts. 

Discounts:

  • Cannot be combined with any other offers.
  • Discount does not apply to taxes or shipping & handling charges.
  • Offer valid only while supplies last and not applicable to cancelled orders due to out-of-stock merchandise.
  • Not redeemable for cash, gift cards, gift certificates, or store credit.
  • Offers may expire at any time.
  • Not valid on previous purchases.
  • Discounts not valid on classes.

Liability:

Handgun Combatives LLC, and Social Recoil LLC operating on behalf of Handgun Combatives LLC, will not be held liable for any damages or injuries that result from the installation or use of aftermarket products on your firearm.  

Warranty:

All Ghost Inc. products come with a lifetime warranty.  Please contact Ghost Inc. outside of the initial 7 day return policy to fulfill any warranty claims. 

The Handgun Combatives belt by Ares Gear (no longer carried on the website) carries a lifetime repair warranty. Please contact Ares Gear directly to fulfill any warranty claims.